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Order History
Once logged in, you can view all previous orders, download invoices, and re-order items with one click.
FAQs
What is the typical delivery time?
Orders are processed within 1–2 business days and typically arrive within 5–7 business days after shipping.
How do I track my shipment?
After shipping, you’ll receive a tracking number via email. Use it on the carrier’s website to monitor progress.
Can I return an item?
Returns are accepted within 30 days of delivery if the product is unused and in its original packaging. Contact customer support for instructions.
What payment methods are available?
We accept major credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Is there a warranty on products?
Yes, most products come with a standard manufacturer’s warranty ranging from 1–2 years. Refer to the product manual for details.
Do you ship internationally?
We currently ship within the U.S. Only select international orders are accepted under special arrangements; please contact us for more info.
Can I track my shipment?
Once shipped, a tracking number will be provided via email. Use it on our carrier’s website to monitor your package.
What if I have a damaged or incorrect item?
Please notify customer support within 48 hours of receipt with photos and order details; we’ll arrange a replacement or refund.
How do I return an unused product?
Contact the support team for a Return Merchandise Authorization (RMA). Once approved, ship back the item in its original packaging to the address provided.
Do you offer expedited shipping?
Standard shipping is typically 3–5 business days. Expedited options may be available at checkout, depending on your location and order size.
Can I track my order?
Yes, a tracking number will be emailed once the package has shipped.
What if I receive a damaged or incorrect item?
Immediately notify us through the support portal. We’ll arrange for a replacement or refund promptly.
Do you accept returns after 30 days?
Returns are usually accepted within 30 days of delivery, subject to the condition of the product and original packaging.
These FAQs cover common concerns customers may have regarding their purchases, shipping details, and return policies. If you’d like more specific questions tailored to your business or additional topics included, let me know!
